1. Data Controller Statement

This Privacy Policy governs the processing of personal data collected via the website www.irrigaspray.com.

The Data Controller responsible for the processing of personal data under this policy is Wes-Tech Irrigation Systems Ltd., the company operating the irrigaspray brand from Canada and delivering products exclusively to individuals located in European jurisdictions.

For all inquiries regarding data protection or the management of personal information, please contact:

  • Brand Name: irrigaspray
  • Data Controller / Operating Company: Wes-Tech Irrigation Systems Ltd.
  • Company Registration Number: 751964321-BC1089084
  • Registered Address: 893 Van Isle Way, Victoria, BC V9B 5R8, Canada
  • Website: www.irrigaspray.com
  • Data Protection Contact Email: garden@irrigaspray.com
  • Telephone: +1 2503611573

2. Categories of Information Collected

In operating our online store for garden irrigation accessories—including watering spray nozzles, hose connectors, spray attachments, hose storage reels, and auxiliary watering tools—we collect and process personal data necessary for commercial execution:

  • Identity & Contact Information: Full name, billing address, shipping address, and email address provided during the checkout process.
  • Order & Transaction Records: Information relating to products purchased, order values, transaction timestamps, and communication logs.
  • Technical Logs: Standard internet connection logs, IP address data, and session descriptors collected during routine interaction with the website.

3. Purpose and Legal Basis for Processing

We process personal data strictly in accordance with applicable European data protection directives (including the General Data Protection Regulation / GDPR) under the following legal bases:

  • Performance of Contract: Processing identity, shipping, and communication details to fulfill user orders, handle customer inquiries, and deliver purchased items.
  • Legal Obligation: Processing records to comply with statutory accounting, tax, and commercial auditing obligations.
  • Legitimate Interests: Monitoring operational functionality, preventing fraudulent activity, and maintaining administrative accuracy.

4. Payment Processing with Stripe

Payment handling for commercial transactions conducted on www.irrigaspray.com is executed through our authorized third-party payment infrastructure provider, Stripe.

  • When an order is placed, sensitive payment instrument details (such as credit or debit card credentials) are transmitted directly to and processed by Stripe.
  • irrigaspray does not store or hold full primary account numbers (PAN) or verification codes on its servers.
  • Stripe processes transaction data in capacity as an independent or joint controller where applicable, operating under strict international financial security standards and regulatory requirements.

5. Data Retention Periods

Personal data is retained only for as long as necessary to satisfy the specific operational or legal purposes for which it was collected:

  • Transaction and Accounting Records: Retained for a standard period of seven (7) years following the completion of a transaction, in order to comply with statutory tax, commercial reporting, and legal record-keeping obligations in applicable jurisdictions.
  • Customer Support Records: Written correspondence and order inquiries sent to garden@irrigaspray.com are retained for up to two (2) years from the date of resolution to support service continuity and administrative record accuracy.
  • Consent-Based Processing: Where processing relies on explicit consent, data is retained until consent is formally withdrawn or until the stated operational purpose expires.

Upon the expiration of the applicable retention timeframe, personal data is permanently deleted or securely anonymized in accordance with standard administrative protocols.

6. Data Subject Rights

Under European data protection laws, individuals located within supported European territories possess specific statutory rights regarding their personal data:

  • Right of Access: The right to request copies of personal information maintained by the Data Controller.
  • Right to Rectification: The right to request correction of inaccurate or incomplete personal records.
  • Right to Erasure: The right to request the deletion of personal data, subject to overriding legal or statutory record-keeping obligations.
  • Right to Restriction and Objection: The right to request restricted handling or to object to specific data processing activities.

To exercise any of these statutory rights, please submit a written request to garden@irrigaspray.com.

7. Administrative Safeguards

We apply reasonable administrative controls, encrypted data transfer protocols, and restricted organizational access measures to protect personal data against unauthorized access, loss, or operational disruption.

Please note that no digital transmission over the internet or electronic storage infrastructure can be declared entirely immune to all potential external risks; consequently, measures are maintained and updated to align with standard commercial practices.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in regulatory directives or operational workflows. Revised policies will be published directly on this page with an updated operational notice.